Job Description

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Assistant Technical Services Engineer
Job Location: Chennai
Location Flexibility: Primary Location Only
Req Id: 1963
Posting Start Date: 7/16/25
Roles and Responsibilities:

• Manage end to end of lifecycle of IT asset from requisition to disposal.
• Maintain accurate records of all IT assets across the repositories & tools (Service Now CMDB).
• Work closely with vendor for addressing warranties & insurance claims.
• Responsible for maintaining up to date inventory of all IT assets with their precise location & assignment details.
• Ensure assets are tagged when inducted and corresponding records are updated in CMDB/Fixed asset register.
• Manage inventory of desktops, laptops, desk phone, mobile phones, desk monitors, consumables, etc. with accuracy.
• Dispose obsolete assets through e-waste process within regulatory & STPI guidelines.
• Assist with procurement of IT hardware asset as per business requirements.
• Asset Ageing report and publishing business case for asset replacement (hardware tech refresh).
• Prepare early budget for IT Hardware Asset Refresh.
• Reconciliation of assets across Asset Management Tool, CMDB, Fixed Asset Register & Physical inventories.
• Monitor allocation procedures i.e., allocation, receipt, internal transfer and ensure transactions are updated in tools.
• Manage receipt of IT assets into the organization.
• Publish monthly asset status report with status of in use, in stock, obsolete, disposed and corrective plans.
• Manage IT storeroom and ensure assets are always maintained in a safe & organized manner.
• Assist with internal and external vendor audits of IT assets.
• Work closely with support teams and manage IT assets of remote location.
• Maintain inventory of consumables/peripheral items with defined stock levels
• Conduct physical verification of IT asset and publish reports.
• Act as point of contact for all stakeholders for IT related requirements

Relocation Supported:
Visa Sponsorship Approved:
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