Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Workplace Technical Service Manager (WTSAM)

Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.

Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by client.

Routinely inspect all contracted services to ensure performance measures are being maintained.

Plan, organize and arrange internal events for any processes or business.

Ensure compliance of regulations / requirements of JLL management.

Provide assistance in general administrative activities as required.

Contribute to the Monthly Management Report to Client.

Carrying out Vendor Background Checks.

Maintaining external employee data.

Preparing floor register for Health and Safety Issues.

Prepare SLA's for Vendors.

Compile and update site account details.

Coordinate and organize events requested by business units of CLIENT.

Compilation of snag list for Defect Liability Period of the assets and coordinating with vendors for the rectification.

Assist in the preparation of Monthly Management Report and Quarterly Business Review reports.

Ensure serviceability of all machines related to pantry and kitchen services.

Compile and follow-up Landlord issues through Landlord tracker.

Analyze Helpdesk calls on monthly basis by Pareto analysis.

Follow-up with the vendor for timely submission of invoices.

Checking the Healthiness of FAPA,HVAC,LMS,BMS, Electrical system, LMS, AUTOSHADE, KITCHEN equipment's.

Taking Rounds for all UPS Rooms,PAC Rooms, Electrical Rooms, AHU Rooms, Creche area and Check lists updation.

Incident Report updation in share drive (excel file) & on share point of client's portal.

Incident Management escalation process & training to Ground staff.

CMMS Monitoring & clotures of PM & W/O.

Preparation of Issue trackers & clotures.

Raising Service Now ( PM , Wo. PJT ) activities on portal.

MEP Materials Inventory & governance.

Power down Activities ( Power down Script, Schedules, quotes, PO , vendor management etc.)



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.