Job Description

Job Title

: Assistant Store Manager

Location: Thane
Reporting to: Store Manager / Area Manager
Employment Type: Full-time

Job Summery

The Assistant Store Manager supports the Store Manager in ensuring the efficient operation of the store. This role involves supervising daily activities, assisting customers, maintaining inventory, coordinating with staff, and ensuring high standards of service, cleanliness, and product presentation.

Key Responsibilities

:

1. Daily Operations Support

Assist in opening and closing the store on time.

Supervise floor activity and ensure a smooth customer experience.

Ensure store cleanliness, organization, and proper product displays.

2. Customer Service

Greet and assist customers in a friendly, helpful manner.

Respond to queries about products, prices, availability, and care (especially for plant-related items).

Handle basic customer complaints or escalate to Store Manager if needed.

3. Sales Support

Help meet sales targets by engaging with walk-in customers.

Upsell or cross-sell products based on customer needs.

Maintain product knowledge and stay updated on new arrivals or offers.

4. Staff Coordination

Support the Store Manager in staff supervision and task assignments.

Assist in training and mentoring junior staff.

Ensure all team members are following store policies and daily duties.

5. Inventory Management

Monitor stock levels on the floor and in storage.

Assist in receiving, tagging, and organizing new stock.

Help conduct regular stock counts and report discrepancies.

6. Billing & Cash Handling

Operate the billing counter as needed.

Ensure accurate cash/card transactions and maintain basic records.

Skills & Qualifications:

1-3 years of retail experience; team lead or supervisory experience preferred.

Good communication and interpersonal skills.

Basic computer and billing software knowledge (POS).

Interest in plants/gardening is a plus for nursery stores.

Working Conditions:

Willingness to work weekends or holidays as needed.

Standing for long periods and occasional lifting of materials/products.

Job Type: Full-time

Pay: ?12,102.91 - ?25,405.50 per month

Benefits:

Provident Fund
Schedule:

Day shift Weekend availability
Work Location: In person