Job Description

Supervise day-to-day floor operations to ensure smooth customer service and sales performance. Monitor and guide sales staff to maintain high levels of product knowledge, grooming, and customer interaction standards. Coordinate with different departments (billing, inventory, security) to maintain floor efficiency. Ensure proper product display, cleanliness, and overall visual merchandising standards are maintained. Handle high-value customers and resolve customer complaints or queries promptly and effectively. Track daily sales performance and report floor KPIs to the Store Manager. Ensure adherence to store policies, SOPs, and safety protocols. Conduct team briefings, assign targets, and motivate staff to achieve individual and team goals. Support training and onboarding of new floor staff. Maintain security and vigilance over high-value items and floor activity.
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Rourkela, Orissa: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Language:

Odia (Preferred)
Willingness to travel:

75% (Preferred)
Work Location: In person