Job Description

The Assistant Store Manager Plays a key role ensuring smooth day to day operations at Clinic/ store, Supporting the store manager in delivering excellent customer experiences driving product understanding and maintaining the clinics operation excellence. KEY RESPONSIBILITIES : Customer experience : .ensure every customer is welcomed, and guided through their visit in a warm and professional manner Help resolve any customer concern or queries, related to treatment, appointment or products, Support in conducting scalp test or consultation where required CLINIC OPERATIONS ? Monitor daily store opening / closing activities ? Ensure the clinic is clean. Organized , and stocked with required inventor ? Asist with managing appointments, walk in and escalations Page | 1 SALES AND PRODUCT SUPPORT ? Support the coaching team in explaining treatment kits ? Product usage and reorder benefits ? Up-sale or recommend suitable products based on customer history and needs ? Help with the kit making and App onboarding, wherever needed, Coordinates with doctors, coaches and backend team , to ensure seamless clinic functioning ? Act as a point of contact in a absence of a manager ? Maintain shift rosters and ensure timely updates are shared ? Reporting and inventory ? Track footfall and daily sheet and maintain MIS reports ? Ensure Accurate inventory management from receipt to usage ? Race any requirements for stock replenishment or support material

Job Type: Full-time

Pay: ₹30,000.00 - ₹39,000.00 per month

Work Location: In person