ob Summary
The Assistant Store Manager supports the Store Manager in overseeing daily store operations, driving sales, delivering excellent customer service, and managing staff. The role ensures that Planet Fashion brand standards are maintained while achieving business targets and providing a premium shopping experience.
Key ResponsibilitiesStore Operations
Assist in managing day-to-day store operations
Ensure compliance with Planet Fashion policies and brand guidelines
Maintain visual merchandising standards as per company norms
Handle opening and closing procedures of the store
Monitor inventory levels and support stock management
Sales & Customer Service
Drive sales to achieve daily, weekly, and monthly targets
Ensure high standards of customer service and satisfaction
Handle customer queries, complaints, and returns professionally
Promote ongoing offers, schemes, and loyalty programs
Team Management
Support recruitment, training, and development of store staff
Supervise, motivate, and guide sales associates
Prepare staff duty rosters and ensure adequate floor coverage
Monitor staff performance and provide feedback
Inventory & Cash Handling
Assist in stock receiving, replenishment, and stock audits
Reduce stock loss through proper control and vigilance
Support billing, cash handling, and end-of-day reconciliation
Ensure accuracy in store documentation and reports
Reporting & Compliance
Prepare daily sales and operational reports
Ensure adherence to safety, security, and hygiene standards
Coordinate with franchise management and brand representatives
Qualifications & Requirements
Graduate or equivalent qualification
1-4 years of experience in retail apparel/fashion, preferably in a branded store
Prior experience as Senior Sales Executive or Supervisor is an advantage
Strong leadership and interpersonal skills
Good communication skills
Basic computer knowledge (POS systems, MS Excel)
Willingness to work in shifts, weekends, and holidays
Preferred Skills
Knowledge of fashion trends and merchandising
Customer-focused attitude
Problem-solving and decision-making ability
Team management and sales planning skills
Benefits
Competitive salary
Performance-based incentives
Career growth within Planet Fashion franchise
Job Type: Full-time
Pay: ₹25,000.00 - ₹27,000.00 per month
Work Location: In person
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