"Role - Assistant Store Manager PURPOSE & IMPACT ON ORGANIZATION: o Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them o Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success o Be a role model for customer service and meeting or exceeding customers' expectations o Share your customer service experience and train selected team members to fine tune their service skills o Be a resource for Retail Professionals in dealing with complex customer service situations o Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values o Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers o Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable) o Adhere to all established policies and procedures o Execute and maintain established Visual Merchandising and In-Store Communication standards o Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor o Complete cash register transactions quickly and accurately o Minimize loss in both, the stockroom and the sales floor o Perform all store operations in a safe, effective and efficient manner o Collaborate productively and respectfully with team members o Make yourself available to support other team members when needed o Complete all applicable training programs and effectively apply the learning on the job o Seek coaching and learning opportunities to continually improve your performance KEY RELATIONSHIPS: o Customers o Peers and Supervisor SKILLS: o Advanced Retail Professional Competencies (additions based on market needs) KNOWLEDGE, CAPABILITIES AND EXPERIENCE: o High school education is a must o Minimum 6 months' work experience in a sports/fashion customer-focused and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding o Basic numeracy and literacy and advanced verbal communication skills"
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
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