Job Description

Job Summary:

As the

F&B/Retail Assitant Store Manager

, you will oversee the daily operations of our store, ensuring a high standard of customer service, effective team management, and achievement of sales targets. You will play a crucial role in driving store performance and fostering a positive shopping environment.

Key Responsibilities:

Team Leadership:

Train and develop store staff. Conduct performance evaluations and provide coaching. Foster a positive team culture and encourage collaboration.

Sales and Customer Service:

Achieve sales targets and manage inventory to optimize sales. Ensure exceptional customer service and resolve customer complaints promptly. Implement promotional strategies to increase store traffic.

Operational Management:

Oversee daily store operations, including inventory management, merchandising, and store layout. Ensure compliance with company policies, safety standards, and procedures. Manage budgeting, financial reporting, and expense control.

Visual Merchandising:

Maintain visual merchandising standards to create an attractive shopping experience. Implement planograms and promotional displays.

Reporting and Analysis:

Analyse sales data and store performance metrics to identify trends and areas for improvement. Prepare reports for upper management on store performance and inventory status.

Qualifications:

Education:

High school diploma or equivalent; bachelor's degree in business, Retail Management, or a related field preferred.

Experience:

Minimum of 2 years in retail management, F&B or a related field. Proven track record of meeting sales goals and managing a team.

Skills:

Strong leadership and interpersonal skills. Excellent communication and customer service abilities. Proficiency in inventory management and retail software systems. Ability to analyse data and make informed decisions.
Job Types: Full-time, Permanent

Work Location: In person