Job Description

Job Title: Assistant Store Manager
Location: Bangalore, India
Company: Reliance Brands Limited
Brand: Sephora
:
Sephora is seeking a dynamic and results-driven Assistant Store Manager to join our team in Chennai. The ideal candidate will be passionate about beauty, committed to delivering exceptional customer service, and have a proven track record in retail management within the beauty segment. This role is pivotal in driving sales, ensuring operational excellence, and fostering a positive team environment.
Key Responsibilities:

• Sales & Profitability:
• Support the Store Manager in achieving sales targets and maximizing profitability.
• Analyze sales trends and develop strategies to drive revenue growth.
• Collaborate with the team to create an engaging shopping experience that enhances customer loyalty.

• Inventory Management:
• Oversee inventory levels, ensuring optimal stock levels and minimizing shrinkage.
• Implement efficient inventory processes and participate in stock audits.
• Work closely with the Store Manager to manage product assortment and merchandising.

• Operational Excellence:
• Ensure adherence to Sephoras operational standards and policies.
• Support the implementation of store processes to enhance efficiency and productivity.
• Monitor store performance metrics and implement action plans to address areas of improvement.

• Customer Experience:
• Lead by example in delivering exceptional customer service and building lasting customer relationships.
• Resolve customer issues and complaints in a timely and effective manner.
• Train and coach team members on customer engagement techniques.

• People Management:
• Assist in recruiting, training, and developing a high-performing team.
• Foster a positive and inclusive work environment that encourages teamwork and growth.
• Conduct performance evaluations and provide constructive feedback to team members.

Qualifications:

• 5-10 years of experience as a Store Manager or Assistant Store Manager in the beauty segment.
• Strong understanding of retail operations and inventory management.
• Proven ability to drive sales and profitability.
• Excellent leadership, communication, and interpersonal skills.
• Process-oriented with a focus on operational excellence and efficiency.
• Passion for the beauty industry and knowledge of Sephoras product offerings.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for career advancement within a global beauty leader.
• Employee discounts on products.
• A dynamic and inclusive work environment.

If you are an enthusiastic leader with a passion for beauty and a drive for results, we invite you to apply for the Assistant Store Manager position at Sephora in Chennai. Join us in creating a beauty community where everyone feels welcome and inspired!