Job Description

JOB DESCRIPTION - ASSISTANT STORE MANAGER

• Is responsible for store opening/closing based on the shift.
• Analyze and study report of Top selling SKU's and conduct floor walk with purchase to ensure availability, visibility ensure Hygiene, FIFO, timely refilling, proper display & correct price boards.
• Conduct Daily briefing for SA along with floor officer, department manager and for cashier, packers along with cash officer.
• Review the daily manpower availability and accordingly allocate staff & promoters to ensure smooth function of store.
• Participate in weekly meetings and attend weekly briefing for security staff, housekeeping staff and promoters.
• Coordinate with 3P vendors, purchase to ensure adequate staffing.
• Track the daily KRAs for staff motivation & engagement.
• Coordinate with vendors for preventive maintenance, escalation of issues with maintenance team & help desk.
• Supervise daily Perpetual Inventory and 10 item stock take, do root cause analysis and identify problems, suggest measure to reduce pilferage.
• Ensure adherence to processes as per guidelines at receiving, on the floor and at the cash point to control pilferage.
• Monitor daily cash handover to bank and follow strong room process at opening, closing.
• Check the SRT register and ensure process is followed. Handle, verify & follow-up on customer complaints and queries.
• Supervise availability of Trolleys, Baskets & bags for customer convenience and keep track of the trolley count on daily basis.
• Study the process audit report and design & develop action plan and set systems & processes to execute the same to plug the gaps.
• Implement the suggestions of Process Audit & Fire Safety Audit by providing guidance to team.
• Check the Daily Task Book and ensure its implementation. Prepare a end to end plan with timelines for stock take, coordinate with various functions, delegate task, monitor & follow-up to enable smooth stock take.
• Lead & actively participate in the Emergency Response Team, Fire Mock Drill (safety day).
• Coordinate with maintenance team for Dry Run of critical equipment. Conduct On the Job Training for Junior /Floor Officers, department managers. Ensure freshness, availability & visibility of Top Selling, Focus SKUs in noncore, coordinate with category & execution for identifying slow/non moving SKUs, implement mark down, partial mark down, write off.
• Ensure quick check out during peak hours. Ensure proper Parking management and handle any issues related to it.
• Preparing store for festivals & seasonal requirement in coordination with different functions. Identify & discuss opportunities for better space management in consultation with category, SM, AM.
• Interacting with government official during their visit to the store and coordinating with relevant departments, functions.

Skills Required