Assist the Service Manager in daily workshop operations, customer handling, technician management, and achievement of service targets. Ensure high-quality service delivery and customer satisfaction.
Key Responsibilities
Supervise workshop operations and allocate jobs to technicians.
Ensure timely vehicle servicing, quality control, and adherence to OEM standards.
Handle customer complaints, service follow-ups, and ensure smooth customer experience.
Monitor job cards, billing, warranty claims, and DMS updates.
Maintain workshop discipline, productivity, and housekeeping.
Coordinate with spare parts, sales, and OEM representatives.
Support service camps, promotions, and CSI improvement initiatives.
Track daily service performance, revenue, and customer feedback.
Job Types: Full-time, Permanent
Pay: ₹9,804.85 - ₹18,569.54 per month
Work Location: In person
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