Job Description

Key Responsibilities:

Achieve daily, weekly, and monthly sales targets as per Branch Manager's guidelines. Maintain grooming standards and adhere to SOPs for enquiry management and booking processes. Handle enquiries via walk-ins, calls, emails, City PSA, and travel agents. Provide complete product and pricing details to customers. Build and maintain strong relationships with City PSA and travel agents. Ensure timely follow-ups, telesales calls, and closure of bookings. Coordinate with the service team for post-sale processes. Maintain Daily Sales Reports and enquiry databases for future follow-ups. Send regular emails on new offers and ensure customer satisfaction (minimum 95%). Comply with company policies, SOPs, and audit requirements. Prevent monetary losses through effective cancellation management and timely collections. Address customer escalations promptly and identify new revenue opportunities. Analyze market trends and competition to adapt strategies. Drive sales, ensure high customer satisfaction, and deliver quality service as per organizational standards.
Job Type: Full-time

Work Location: In person