Job Description

DUTIES AND RESPONSIBILITIES

A. Lead Follow-Up & Client Engagement

Follow up with new and existing leads through calls, WhatsApp, and emails. Use leads generated by the marketing team for the above, as well as generate self- leads to convert them into prospective buyers, through local activities. Schedule and confirm site visits or virtual walkthroughs with prospective buyers.

Provide personalized consultation aligned with the brand stature to HNI clients.

B. Site Visit Management

Conduct site visits with clients and provide a detailed walkthrough the projects.

Highlight the USPs of the luxury property, including design, amenities, location, and exclusivity.

Ensure that the site is well-prepared and aligned with the brand's luxury image.

Inform the site staff well in advance regarding the visit and ensure that the site is well maintained.

Record the feedback and next steps after each visit. Ensure that all client interactions are documented.

C. CRM Updates & Documentation

Update the lead status, client notes, and follow-up actions in the ERP. Manage and submit booking forms and client documentation for processing to CRO after approval from VP Sales.

D. Coordination with Internal Teams

Coordinate with the Client Relations team to update client progress. Follow up with liaison/Client Relations ream for agreement or registration status.

Communicate client-specific requirements or concerns to the design, engineering, or Client Relation teams, if needed.

E. Sales Strategy Implementation

Attend daily/weekly sales meetings to align on targets and updates. Track and review personal sales performance. Discuss lead quality and campaign outcomes with the marketing team.

F. Awareness on key market trends

Monitor competitive luxury projects in the area--pricing, offers, inventory. Gather insights from clients about their preferences or competing properties.

G. Reporting & Review

Submit daily sales reports, visit logs, and follow-up status to VP Sales/Sales group. Prepare priority list of hot/cold leads and submit weekly reports.
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person