Job Description

Job Summary

:

The Assistant Restaurant Manager supports the Restaurant Manager in the daily operations of the restaurant to ensure smooth service, excellent customer experience, and operational efficiency. This role involves overseeing staff, maintaining quality standards, handling customer inquiries, and assisting in overall restaurant management.

Key Responsibilities

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Operations Management

: Assist in the day-to-day operations of the restaurant, ensuring service runs smoothly. Monitor and manage food preparation, presentation, and service to ensure quality standards are met. Oversee opening and closing procedures, inventory control, and cash handling.

Staff Supervision

: Assist in managing and training restaurant staff to ensure high performance and guest satisfaction. Schedule shifts and manage staff to optimize service during peak hours. Conduct performance reviews and provide constructive feedback to staff.

Customer Service

: Address guest concerns or complaints promptly and professionally. Ensure a positive dining experience for all customers. Monitor customer satisfaction and implement improvements based on feedback.

Financial Management

: Assist in managing the restaurant's budget, including labor, food costs, and other operating expenses. Track sales and analyze reports to identify areas of improvement. Assist with ordering supplies, controlling inventory, and minimizing waste.

Compliance & Safety

: Ensure all health and safety standards are met, including hygiene, sanitation, and cleanliness of the restaurant. Ensure compliance with local laws and regulations, including food safety, licensing, and employment law. Monitor adherence to company policies and procedures.

Marketing & Promotions

: Support the implementation of marketing and promotional strategies to increase revenue. Collaborate with the Restaurant Manager to host events or special offers to drive customer engagement.

Qualifications

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Education

: High school diploma or equivalent required; a degree in hospitality management or related field is preferred.

Experience

: At least 2 years of experience in a supervisory role in a restaurant or hospitality environment.

Skills

: Strong leadership and interpersonal skills. Excellent customer service and communication abilities. Ability to handle high-pressure situations and multitask. Good understanding of restaurant management software and point of sale systems.
Job Type: Full-time

Pay: ?40,000.00 - ?50,000.00 per month

Experience:

total work: 1 year (Preferred)
Work Location: In person