Job Description

Job Title

Assistant Property Manager - Soft Services

Summary

About the Role:

Building Facilities.

Inspect and monitor the functions of building facilities including lifts, air conditioning, fire services, water supply, electricity supply and building work. Monitor the process of report and follow up of requests & complaints from customer to management office. Ensure checklists pertaining to Daily/Weekly office inspection are filled up by staff. Inspect Request/Complaints log record.

Office Facilities

Inspect and monitor the function of office facilities including AC units, electrical, cable, interior design work & lighting etc. To set and monitor process to liaise with contractor for any malfunctions detected Ensure proper follow up and completion on rectification works/pending requests and report to customer as per SLA.

Office Furniture

To implement and monitor a process for liaison with suppliers regarding any damage, loss found, malfunction on office furniture To ensure that proper follow up any requests/complaints from customer / employees is done. Put an approved mechanism for additional purchase upon request and approval from customer.

Office Cleaning

To ensure that the process of proper cleaning is followed and monitored. To ensure a clean, health & hygienic working environment.

Systems & procedures

Adapting C&W processes and systems to meet local requirements and agreeing with client representative. Implementing C&W processes and systems. Training staff on processes and systems.

Health & Safety and Environmental

Conduct Risk Assessments of all activities Implement safe working systems. Training on H&SE systems Ensuring compliance with all customer and C&W H&SE processes and systems. Ensuring Accident Log is kept up to date Reporting H&SE statistics and incidents in Monthly Report.

Vendor Management

To liaise with contractors, collect quotations and prepare quotation analysis. To make recommendation for approval. Follow up on service level and report to the client. To keep and revise the existing contracts with different vendors To liaise with vendors on contract renewal To compare, evaluate and recommend vendors Monthly (or as required) Vendor Meetings to agree Monthly Supplier evaluation and plan for forthcoming month.

Purchasing

To decide, implement and monitor the Procurement process for consumables and goods in agreement with customer policy and procedure. To monitor delivery from approved supplier and ensure they follow the SLAs.

Monthly Accounting

To design, implement and monitor the invoice processing system for all kinds of supplies/services managed by C&W in accordance with customer's policy and procedures. To ensure that the FM team follow the process. To prepare the financial expense summary with the help of accounts person and report to Client on monthly basis.

Annual Budgeting

To prepare annual budget on WPR for clients' approval To control expenses according to approved budget To report any ad hoc/non-predictable expenses item to the client.

Inter-Departmental Liaison

Creating a Forum for Feedback from customers and ensure that feedback is taken from Clients at regular intervals and use it to improve the service delivery standards. Attendance/Chairmanship of Inter-Departmental facilities related meetings as required by customer representative.

Engineering Management

To coordinate with IT/Customer representatives to get the PPM schedules made by Head of engineering approved and implemented. Get the reports on engineering systems operation and maintenance from head of engineering. To ensure that the Engineering budget is properly made and followed by the engineering team.

About You:

? Graduate in any discipline (preferably Hotel Management or Facility Management).

? Minimum 8-10 years of experience in soft services within facility management

? Strong written and oral communication skills

? High attention to detail and the ability to operate in a fast-paced environment

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;


? Being part of a growing global company;


? Career development and a promote from within culture;


? An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us! (For AUS only) We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.




INCO: "Cushman & Wakefield"