Job Description

Profile-assistant property operation manager

Location - South Delhi

Female candidates required

HAVE EXP 1 YEAR IN Hospitality fresher welcome with good communication

Office timing:-9:00am to 6:00pm

6 days working

Salary:-15k to 20k with Stay and Food provided

Contact via WhatsApp:- 92661 10089

Job description:-

1. Operational Management:

? Daily Operations: Oversee the daily operations of the PG facility, ensuring everything runs smoothly and efficiently.

? Facility Upkeep: Ensure that all rooms, common areas (such as lounges, kitchens, and bathrooms), and external areas are well-maintained, clean, and safe. This includes coordinating cleaning schedules and maintenance.

? Staff Management: Supervise housekeeping, kitchen staff, security, and other support staff to ensure that services meet the standards expected of a 5-star facility.

? Vendor Management: Liaise with external vendors for services like laundry, pest control, and maintenance, ensuring that service standards are met.

2. Tenant Services & Relationship Management:

? Do Proper Resident Engagement

? Ensure Customer Experience

? Conflict Resolution

3. Facility & Security Management:

? Security & Safety: Ensure the safety and security of residents and property by maintaining security protocols, including 24/7 surveillance, alarm systems, and controlled access.

? Emergency Response: Handle emergency situations such as fi re, medical emergencies, or accidents, ensuring that the PG complies with safety regulations and has emergency procedures in place.

? Asset Protection: Monitor and protect the property from damage, theft, or misuse. Oversee the management of valuable assets, including furniture, electronics, and appliances.

4. Financial Management & Budgeting:

? Rent Collection: Oversee the collection of rent and other dues, ensuring timely payments and following up on overdue payments.

? Budgeting & Cost Control: Create and manage budgets for operations, including utilities, maintenance, and staff salaries. Ensure cost-effective management of resources while maintaining high service standards.

? Financial Reporting: Prepare regular fi nancial reports, including revenue, expenses, and profi tability, and share these reports with property owners or senior management.

5. Resident Welfare & Amenities Management:

? Meal Management: Ensure that residents receive high-quality meals, adhering to dietary preferences or restrictions. Oversee the kitchen staff and manage the dining experience to meet 5-star standards.

? Housekeeping & Cleanliness: Supervise housekeeping teams to ensure rooms and common areas are maintained to the highest cleanliness standards, including bed linens, towels, and bathrooms.

6. Lease & Documentation Management:

? Resident Registration & Agreements: Oversee the leasing process, ensuring that all required documents are collected, agreements are signed, and terms are explained clearly to residents.

? Record-Keeping: Maintain accurate records of residents, payment details, leases, and any incidents or complaints.

? Compliance: Ensure that all legal requirements related to tenancy, safety, and health standards are followed.

7. Marketing & Resident Retention:

? Marketing & Promotions: Promote the PG facility through online platforms, social media, and local advertising to attract high-quality tenants.

? Resident Retention: Develop and implement strategies to retain residents, including providing excellent service, organizing community events, or offering personalized services.

8. Staff & Team Management:

? Team Leadership: Hire, train, and manage a team of staff members, including housekeeping, security, kitchen staff, and maintenance personnel.

? Training & Development: Ensure that the staff is trained to meet 5-star service standards and provide regular performance reviews and feedback.

Regards

Neha

9266110089

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Food provided
Schedule:

Day shift
Work Location: In person