Job Description

Job Summary

We are looking for an Assistant Operations Manager - Ocean Freight to manage and support end-to-end ocean freight operations, ensure timely execution of shipments, maintain compliance with shipping regulations, and coordinate with internal teams, carriers, and customers to deliver high-quality logistics services.

Key Responsibilities

Manage day-to-day ocean import & export operations (FCL & LCL).

Coordinate with shipping lines, NVOCCs, CHA, transporters, and overseas agents.

Ensure timely booking, documentation, vessel planning, and shipment tracking.

Oversee preparation and accuracy of shipping documents such as BL, Invoice, Packing List, SI, DO, and COO.

Monitor shipment schedules, delays, rollovers, and resolve operational issues proactively.

Ensure compliance with customs, DGFT, and international trade regulations.

Support cost control, vendor negotiations, and freight rate management.

Handle customer escalations and ensure high service levels.

Maintain operational MIS reports and KPIs.

Assist Operations Manager in team coordination, training, and performance monitoring.

Required Skills & Competencies

Strong knowledge of ocean freight operations (Imports & Exports).

Hands-on experience with FCL / LCL shipments.

Familiarity with Incoterms, shipping lines, and port operations.

Good understanding of customs clearance procedures.

Excellent coordination, communication, and problem-solving skills.

Ability to work under pressure and meet deadlines.

Proficient in MS Office and logistics ERP systems.

Education Qualification

Bachelor's degree in Logistics, Supply Chain, Commerce, or related field.

Certification in logistics or freight forwarding is an added advantage

Preferred Candidate Profile

Experience in freight forwarding or shipping line operations.

Strong leadership and multitasking abilities.

Customer-focused with a proactive approach.

Job Types: Full-time, Permanent

Pay: ?450,000.00 - ?500,000.00 per year

Benefits:

Health insurance Provident Fund
Experience:

Manage day-to-day ocean import & export : 3 years (Preferred) FCL & LCL: 3 years (Preferred) shipping , NVOCCs, CHA, transporters, and overseas agents: 3 years (Preferred) BL, Invoice, Packing List, SI, DO, and COO: 3 years (Preferred) ocean freight operations (Imports & Exports).: 3 years (Preferred) Incoterms, shipping lines, and port operations: 3 years (Preferred)
Work Location: In person