Job Description

Job Title: Operations Executive
Location: Dadar, Mumbai
Company: Cubix Digital Solutions

About the Company:
Cubix Digital Solutions is a fast-growing back-office and operations partner for Apex Jewellers Limited, a UK- and Ireland-based jewellery group that operates three leading retail brands - Diamond Heaven, Shining Diamonds, and Diamond Quarter - with 15 retail stores, 3 websites, and a total team of over 100 professionals across the UK, Ireland, and India.

With offices in Mumbai and Hyderabad, Cubix supports end-to-end operations including order management, supplier coordination, logistics, and customer support for Apex Jewellers.

Position Overview:
We are looking for a driven and detail-oriented Operations Executive to join our Mumbai team. This is a hands-on, multi-functional role that supports our UK & Ireland teams by managing jewellery orders, coordinating with suppliers, and ensuring smooth daily operations from our India office.

Key Responsibilities:

Handle and process jewellery orders placed by the UK & Ireland teams Assign orders to suppliers and follow up regularly for production and delivery timelines Liaise with suppliers for updates, clarifications, and issue resolution Coordinate with sales team members to gather missing order details and provide status updates Print jewellery certificates and prepare necessary export documentation Maintain internal systems and dashboards for accurate order tracking Support export and logistics coordination Contribute to process improvement and team efficiency initiatives Take ownership of daily tasks and collaborate closely with team members in India and overseas Handle additional administrative or operational tasks as required
Requirements:

Strong communication skills in English (written and verbal) Good computer proficiency, including Excel and document handling Experience with ERP systems or order management software is a plus Prior experience in operations, supply chain, or administrative roles preferred Well-organized, proactive, and capable of managing multiple tasks simultaneously Jewellery industry experience is an added advantage but not mandatory
Work Schedule:

Monday to Friday: 12:00 PM to 8:30 PM (on-site at Dadar office) Saturday: Work from home
Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund Work from home
Work Location: In person