Job Description

Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
Centre (VSS India) for telecommunications platforms and services. The role involves preparing and executing test plans, ensuring adherence to agreed standards and timelines, and contributing to continuous improvement through lessons learned. The ideal candidate will have 5-10 years of experience in test management across the full SDLC in a Telco environment, with strong communication and orchestration skills, and a solid foundation in CRM, Billing, and API testing.
What you'll do

• Review and approve newly developed automations before production deployment.
• Maintain production environments using incident, change, and problem management processes.
• Communicate effectively with stakeholders and customers during daily operations.
• Mentor and onboard junior team members.
• Maintain and report on business line KPIs.

Who you are

• A graduate in technology with experience working in international, distributed teams.
• Proven ability to manage multi-disciplinary projects of varying complexity.
• Skilled in stakeholder communication and influence across all organisational levels.
• Strong organisational and prioritisation abilities with experience in planning and milestone tracking.
• ISTQB Foundation certified in Software Testing.
• Experienced in testing Billing/Mediation, CRM (preferably Oracle-Siebel), and Online Media portals in a Telco environment.
• Proficient in API testing using Postman or similar tools.
• Familiar with automation tools such as Selenium/BDD Cucumber using Java/Python.
• Capable of validating and modifying SQL queries.
• Experienced with Jira, Xray, and structured test methodologies.
• Exposure to Agile/SAFe models and cross-functional test teams is a plus.

Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you

• Opportunity to work in a global, multicultural environment.
• Exposure to cutting-edge technologies and complex Telco systems.
• Mentorship and leadership opportunities through onboarding and guiding junior team members.
• Involvement in end-to-end testing cycles across diverse platforms.

What skills you will learn

• Advanced test management practices in a Telco environment.
• Hands-on experience with automation frameworks and API testing tools.
• Enhanced stakeholder communication and orchestration skills.
• Agile and SAFe methodologies in cross-functional teams.
• Proficiency in test management tools and structured testing processes.

VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required