Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Conduct regular inspections of buildings and equipment to evaluate service adequacy and identify repair needs

Direct the planning and delivery of all facility-related and administrative support services

Oversee inventory, rental, repair, and maintenance of office equipment

Implement energy management innovations and sustainability initiatives

Ensure overall high standards of operations, maintenance, and cleanliness

Coordinate with OEMs for service and maintenance per AMC agreements

Supervise, assign work, and maintain discipline among facility staff

Lead teams across multiple service areas including F&B, Housekeeping, Horticulture, and Security

Conduct monthly reviews with departmental managers

Maintain quality standards and ensure compliance with safety protocols

Coordinate with client representatives on daily activities and facility improvements

Organize formal monthly meetings with clients and vendors

Review maintenance issues and improvement recommendations with client coordinators

Analyze complaints and recommend effective solutions

Prepare daily, weekly, and monthly reports in prescribed formats

Develop and manage annual operating budgets

Coordinate billing and payment processing for contractors and vendors

Monitor contract compliance and control costs

Establish and maintain essential records and documentation

Implement ISO systems and processes

Maintain compliance with security protocols and audit procedures

Coordinate with local authorities on behalf of the client

Ensure adherence to all safety guidelines by team members and vendors

Develop and establish policies aligned with organizational objectives

QualificationsBachelor's degree in Hotel Management or related field

Minimum 5+ years experience in hospitality operations management

This position offers an excellent opportunity for a seasoned hospitality professional looking to leverage their hotel management expertise in a comprehensive facility management role.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.