Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of Assistant Manager-Service Now Developer

In this role, you will be responsible for application development for Service Now Application.

You need to co-ordinate with Business and suggest robust solutions against any requirement.

In this process you need to connect with Business and understand business requirements, further need to work on in house or vendor-based solution.

Responsibilities

Relevant years of IT experience on ServiceNow platform

Candidates must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment.

Should have experience with ServiceNow ITSM.

Web Services integrations (SOAP, REST)

Experience in configuring and developing on ServiceNow platform.

Practical experience with Agile methodologies

Also, should have handled Multiple upgrades for Service now.

Keep technical skills and product knowledge up to date through self-efforts and internal training.

Qualifications we seek in you!

Minimum qualifications.

B.E./

B.Tech

/MCA in Computer Science

Well versed with software engineering techniques SDLC.

Experience with Office 365.

Preferred qualifications

Prior experience in Service Now/ SAAS based application development.

Why join Genpact?

Be a transformation leader

- Work at the cutting edge of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Manager

Primary LocationIndia-Gurugram

Education LevelBachelor's / Graduation / Equivalent

Job PostingOct 1, 2025, 1:24:25 AM

Unposting DateOngoing

Master Skills ListDomain

Job CategoryFull Time