Assistant Manager/senior Executive Customer Relationship Management(real Estate Only)

Year    CH, IN, India

Job Description

About Sushma Group



Sushma Group is an exceptional real estate developer, has earned a solid reputation for its supremacy in quality and deliverance traversing across Residential, Commercial and Retail sector. SUSHMA Group has put in a conscious effort to focus on delivering high standards of Quality and transparency in all its endeavors.

Major Deliverables



Ensure timely raising of demand letters, reminders, cancellation and forfeiture notice to client. Maintaining trackers and ensure timely action. Ensure accuracy of documents and timely preparation of documents to ensure timely payments. Coordination with as finance & accounts team for rectification of customer ledge, receipts generations and the execution of property documents/ bank documents. Coordination with design team for floor plans to prepare the agreement. Ensure project handler collected the all relevant documents for processing the file of customers. Execution and Closure of possession documents / files with finance. Collect required documents from customers for bank loan process. Sending Demand letters & issuing receipts for paid amount to the customers. Maintaining the latest update on customers balance dues, sending payment reminders, final payment reminders and cancellation letters. Co-ordinate with bank associates and customers for home loan services Assure customer files/data safely stored and no loss/misplacement of any important document. Assist team in meeting deadlines (Agreements /Registrations/Payments). Ensure all KYC (Pan card/passport/OCI) documents collected for all clients. Assure allotment/agreement process followed strictly, including submission of online details (Challans) on behalf of client. Complete the file closure formalities to generate the Certificate of Possession.

Essential Attributes & Experience



2- 4 years of experience in Post Sales documentation support. Ability to work collaboratively with Team to create results driven, team-oriented environment. Attention to detail. Excellent written and verbal communication
Job Type: Full-time

Pay: ₹360,000.00 - ₹450,000.00 per year

Work Location: In person

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Job Detail

  • Job Id
    JD4014517
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    CH, IN, India
  • Education
    Not mentioned
  • Experience
    Year