We are seeking a proactive and strategic Assistant Manager-B2B Sales & Operation to build and manage high-impact institutional partnerships, streamline operational work.
Key Responsibilities
Partner & Client Management
Identify and onboard institutional and B2B clients
Manage the full partner lifecycle: from lead generation to onboarding and closure
Build strong client relationships and ensure long-term engagement and satisfaction
Operational Development
Design and implement workflows, SOPs, trackers, and documentation
Set up lead tracking/CRM systems (manual or automated)
Collaborate with tech, support, and admissions teams to meet partner deliverables
Reporting & Metrics
Track KPIs: partner success rate, closure percentage, partner feedback, and revenue contribution
Share weekly dashboards with leadership to monitor performance and identify gaps
Support compliance, documentation, and data audits
Process Innovation
Recommend and implement automation to improve efficiency
Optimize client communication and turnaround time across teams
Candidate Profile
Education & Experience
Graduate (BBA/B.Com); MBA preferred
3-6 years' experience in B2B Operations, Institutional Sales, or Partnership Management
Prior experience in a education services domain is highly preferred
Skills & Competencies
Excellent communication, negotiation, and relationship management skills
Proficient in Excel, Google Sheets, CRM platforms, and analytics/reporting tools
Strong multitasking, coordination, and time management
Strategic thinker and hands-on executor, comfortable in fast-paced and ambiguous environments
KPIs for Performance Review
Monthly active partners onboarded
Percentage of partner queries resolved within TAT
Documentation accuracy and audit readiness
Partner feedback rating
Revenue generated via the B2B channel
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹45,000.00 per year
Benefits:
Flexible schedule
Leave encashment
Paid sick time
Schedule: