Job Description

About _VOIS

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_VO

IS

(Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.



Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.



Established in 2006, _VO

IS

has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About _VOIS India

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In 2009, _VO

IS

started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VO

IS

India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Job Responsibilities

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1. Manage allocated workload within Project Delivery and Operations team

Responsible for ensuring that all project information held within standard tracking tools and reports is of high quality and up-to-date. Initiate project delivery in-line with Project Delivery Management guidelines. Plan and manage agreed dates for project delivery within customer expectations. Manage any escalations through the team manager.

2.Provide decommissioning management in GDC Data Centers for nominated projects

Plan and coordinate the decommission of server, storage, LAN components, security components, databases, middleware systems and other system components according to required technical standards. Ensure integrity of all configuration data in configuration management data base during decommissioning of components. Ensure implementation of all deliveries against appropriate change control process. Responsible for ensuring all quality controls are met for implementation of IT infrastructure taking into account any local variations.

3. Provide Project Management resource to support specific Service Delivery objectives

Responsibility for the technical implementation of key internal deliveries as allocated by the Project Delivery Management Lead. Provide full Project Management for allocated deliveries with complex objectives requiring a higher level of control. Ensure project delivery in accordance with standard PRINCE2 project management framework, thereby including project structures, controls and governance, change management, risk management and stakeholder communications as appropriate. Control implementation of parameters and functions in service monitoring and workflow tools based on SLA requirements provided by Service Level Management (Customer Management)

4. Regular review of VT-IS processes in relation to Project Delivery Management

Provide review and feedback of all internal process that affects delivery against strategic objectives Take ownership for process improvement where necessary and ensure rollout across affected GDC teams

_VOIS Equal Opportunity Employer Commitment

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_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.



As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.


By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!


Apply now, and we'll be in touch!