Job Description

About this Role
To plan and deliver cost-effective IT infrastructure solutions aligned with the overall IT strategy and global standards. The role ensures that solutions are supportable, operable, and scalable to meet business growth. The individual will work within GDC Delivery teams during project development stages to provide delivery support and guidance, ensuring consistency and quality throughout the process.
Who are you
You are a collaborative and detail-oriented professional with a strong background in IT infrastructure delivery. You thrive in international and distributed team environments and are committed to delivering high-quality outcomes. You possess excellent communication and coordination skills and are comfortable managing multiple stakeholders and priorities.
What you will do

• Manage workload within the Project Delivery and Build team, ensuring project tracking tools are accurate and up-to-date.
• Initiate and manage project delivery in line with Project Delivery Management guidelines and customer expectations.
• Provide technical implementation management in GDC Data Centres, including hardware/software procurement and installation coordination.
• Ensure configuration data is accurately implemented in the configuration management database and change control processes are followed.
• Support Service Delivery objectives through full project management of complex internal deliveries using PRINCE2 framework.
• Gain Operational QA approval and ensure alignment with GDC Operations Unit standards.
• Review and improve VT-IS processes related to Project Delivery Management, ensuring rollout across GDC teams.

What skills you need

• Strong IT delivery management experience, particularly in infrastructure implementation.
• Proven coordination and stakeholder management capabilities.
• In-depth knowledge of ITIL Service Management practices and IT/Data Centre process standards.
• Experience in IT service provisioning within the telecommunications industry.
• Fluency in English and ability to work across international teams.
• Strong project management skills (PRINCE2 certification preferred).

What skills you will learn

• Advanced project governance and stakeholder communication techniques.
• Cross-functional collaboration across global delivery teams.
• Strategic process improvement and operational readiness alignment.
• Enhanced understanding of service monitoring and workflow tools based on SLA requirements.
• Exposure to international standards in IT infrastructure delivery and change control.

About VOIS
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
#VOIS #BeUnrivalled #CreateTheFuture
About Vodafone
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required