Job Description

About this Role
As a Linux Administrator within the DCOPS Linux team, the individual will be responsible for providing technical support and maintenance for Linux-based systems. This includes diagnosing and resolving hardware and operating system issues, managing server-related incidents, service requests, and change requests within defined service level agreements (SLAs). The role requires collaboration across products, vendors, and geographies to deliver effective solutions and ensure infrastructure stability.
Who are you
You are a detail-oriented and technically proficient professional with a strong foundation in Linux administration. You are committed to maintaining operational excellence and are capable of working in a dynamic environment that requires 24x7 support. You value collaboration, continuous learning, and are open to new ideas and approaches that enhance service delivery.
What you will do

• Provide technical support for diagnosing and resolving Linux hardware and OS issues.
• Manage server-related incidents, service requests, and change requests within SLA timelines.
• Perform Linux infrastructure maintenance and migration activities as required.
• Conduct root cause analysis and recommend improvements for critical issues.
• Collaborate across teams, vendors, and geographies to develop and implement effective solutions.
• Participate in on-call support rotations to ensure 24x7 operational coverage.

What skills you need

• Proficiency in RHEL Linux, Oracle Linux, and Veritas Cluster Server (VCS).
• Strong troubleshooting and problem-solving capabilities in Linux environments.
• Experience in managing operational tasks and service delivery in data centre environments.
• Ability to communicate clearly and work collaboratively across diverse teams.
• Open-minded and solution-oriented approach to technical challenges.

What skills you will learn

• Advanced Linux infrastructure management and automation techniques.
• Cross-functional collaboration and vendor management.
• Exposure to large-scale data centre operations and service delivery models.
• Enhanced problem-solving and analytical skills through root cause analysis.
• Strategic thinking in maintaining and improving infrastructure performance.

About VOIS
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
#VOIS #BeUnrivalled #CreateTheFuture
About Vodafone
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required