MS Excel (advanced), ERP systems (e.g., Oracle, SAP), banking portals, CRM tools
Qualification & Experience
Graduate / Postgraduate in
Finance, Commerce, Economics, or Business Administration
.
Preferred certifications:
CFM, NCFM (Currency Derivatives), or Forex Management certification
.
4-8 years
of experience in
forex operations, banking, financial services, or treasury back office
.
Key Performance Indicators (KPIs)
TAT (Turnaround Time) adherence
Transaction accuracy and compliance rate
Audit and regulatory scores
Customer satisfaction (internal/external)
Process improvement initiatives delivered