Job Description

We are hiring for one of the biggest BPO - Assistant Manager - Accounts ReceivableExperience: 6+ YrsLocation: Vikhroli, MumbaiCTC: 8 LPA FixedAustralian Shift: 4 AM - 1 PMJOB DESCRIPTION
Collections Manager Responsibilities:

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the team.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensures that all written correspondence complies with company policies in terms of verbiage and frequency of contact.
• Monitors call reports to make sure collectors are making enough phone contacts each day.
• Identifies areas of the collection process that need improvement and implements an enhanced process that will help collectors be more effective.
• Trains new employees and holds training reviews for established employees.
• Performs audits of accounts that are in the system.
• Establishes quality control standards and maintains and enforces them over time.
• Negotiates payment arrangements and follows up to make sure the payments are made.

QUALIFICATIONS

• Bachelor's degree in finance, accounting, or a related field.
• 5-7 year's experience as a collections Lead.
• Experience with accounting software and good knowledge of MS Excel.
• Excellent time management and multi-tasking skills.
• The ability to work accurately and independently.
• Good verbal and written communication skills.
• Excellent analytical skills and an eye for detail.
• Must have strong problem solving and decision making skills.
• Strong time and people management skills.
• Ability to work to strict deadlines.

Job Type: Full-timeSalary: ?400,000.00 - ?800,000.00 per yearSchedule:

• Night shift

Supplemental pay types:

• Quarterly bonus
• Shift allowance

Ability to commute/relocate:

• Vikhroli, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 6 years (Preferred)