Job Description

An Assistant Manager in Travel and Tourism typically supports the manager in overseeing daily operations, managing staff, and ensuring smooth travel arrangements for clients. This role involves a mix of operational, customer service, and potentially sales and marketing responsibilities. They help with tasks like scheduling, staff supervision, handling customer inquiries, and sometimes contribute to budget management and sales strategies.

Here's a more detailed breakdown of common responsibilities:

Operational Support:

Assisting with daily tasks like scheduling, reporting, and maintaining operational efficiency. Ensuring timely and accurate travel arrangements, including flights, accommodations, and other components. Monitoring travel trends and suggesting improvements to the company's travel policy according to Indeed. Preparing reports on travel expenditures, sales performance, and other relevant data.
Staff Management:

Supervising team members and ensuring productivity. Potentially participating in recruitment and training activities.
Customer Service:

Addressing customer inquiries and complaints according to Shine. Ensuring customer satisfaction by providing excellent service and resolving issues.
Sales and Marketing:

Assisting with sales activities and identifying potential new market opportunities. Potentially helping develop marketing strategies.
Other Responsibilities:

Monitoring and managing budgets. Identifying potential cost-saving measures. Handling unforeseen problems and complaints.
Key Skills:

Excellent communication, interpersonal, and organizational skills according to Skills Provision. Problem-solving and decision-making abilities. Ability to work under pressure and meet deadlines. Knowledge of travel industry trends and best practices. Proficiency in relevant software and tools
Job Type: Full-time

Pay: ?40,000.00 - ?60,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time Provident Fund
Work Location: In person