Job Description

Assistant ManagerEXL/AM/1352208


Transport & LogisticsNoida
Posted On
13 May 2025
End Date
27 Jun 2025
Required Experience
5 - 6 Years



Basic Section
Number Of Positions


4


Band


B1


Band Name


Assistant Manager


Cost Code


D012568


Campus/Non Campus


NON CAMPUS


Employment Type


Permanent


Requisition Type


New


Max CTC


600000.0000 - 700000.0000


Complexity Level


Back Office (Complexity Level 3)


Work Type


Work From Office - Fully Working From EXL/ Client Offices


Organisational
Group


Emerging


Sub Group


Emerging Business Unit


Organization


Transport & Logistics


LOB


Voice


SBU


Operations


Country


India


City


Noida


Center


Noida - Centre 59




Skills
Skill


FINANCE AND ACCOUNTING


COLLECTION


DISPUTE RESOLUTION


CUSTOMER SERVICE MANAGEMENT


STAKE HOLDER MANAGEMENT SKILLS


TEAM PLAYER


Minimum Qualification


B.COM


Certification


No data available



Summary:


A Collection Analyst is typically responsible for managing, analyzing, and optimizing the process of recovering overdue payments or debts from customers or businesses.



Key Responsibilities:

Analyze customer payment trends and behaviors, Identify patterns and root causes of payment delays. Design strategies to improve collections efficiency. Track Key Performance Indicators (KPIs) like Days Sales Outstanding (DSO) or collection rates. Prepare detailed reports for management on the effectiveness of collections processes. Communicate with customers to negotiate repayment plans or resolve disputes. Maintain customer relationships during the collections process.


Required Skills:

Communication - Strong interpersonal skills to interact with internal teams and external customers. Attention to Detail - Ensure accuracy in financial data and compliance with policies. Problem-Solving - Develop creative solutions to overcome payment obstacles. Technical Proficiency - Familiarity with MS Office applications i.e., Outlook, Teams, Excel, PowerPoint etc.


Qualifications:

Bachelor's degree or equivalent experience.

5+ years of experience in AR Collections



Workflow
Workflow Type


Back Office