Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Manager, Transaction Monitoring
In this role, you will be responsible for performing complex Transaction Monitoring (TM) investigations covering money laundering in Correspondent Banking and PSP products, terrorist financing, and tax evasion. As a subject matter expert, you will also provide quality checking, coaching, and support for teammates, helping them to develop and grow, whilst helping the Team Leader to ensure high-quality output from the team.
Responsibilities:
Conduct investigative review and analysis in support of company's BSA/AML regulatory compliance policies and program including investigating automated alerts from our transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business.
Analyse customer and transaction information to assess whether the alerted activity is or is not normal in the context of what is known about the customer and who they are transacting with, conducting additional background research as appropriate. Understand underlying ultimate originators and beneficiaries, their business/profile, geographies, and business sense of the transactions and relationships.
Within the procedural framework, use your own judgment based on your knowledge and experience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities.
Document your investigations thoroughly by recording the details of the alert, the data you have considered, the basis of your conclusion, and any evidence you have gathered that supports your conclusion.
Maintain your primary focus on the quality and effectiveness of the investigation, whilst also ensuring that your work is completed in a timely fashion.
Consult and collaborate with colleagues to develop your own investigations and to help others with theirs, adopting and sharing best practices, techniques, and knowledge over time, with a focus on driving continuous improvement in both your own investigations and that of the broader team.
Strive to learn and help your colleagues to learn continuously, taking and giving feedback constructively, participating actively in team continuous learning and development initiatives and training.
Conduct Quality Checks (QC) in a timely fashion on the output of other team members, following QC process and procedures, as required by the Team Lead
Qualifications we seek in you!
Minimum qualifications
L1/L2: minimum years of compliance experience
Advanced Communication and Presentation skills
Influencing skills
Problem-solving and decision-making
Preferred Qualifications/Skills
Relevant work experience with experience in Correspondent Banking TM investigations, dealing with major Financial Institutions, PSP, and other payments providers, etc. preferably in reputable financial services organizations.
Expert understanding of how money laundering, terrorist financing, and tax evasion are executed, why, the differences between them, and their impacts - especially in the context of Correspondent Banking and PSPs.
Expert skills in conducting effective TM investigations, including in data and transaction analysis, research, and documentation.
Developed understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance.
Fluent in English, reading, and writing.
Knowledge of Banks, Crypto exchanges, transaction types/flows, and financial crime risks.
Professional certification for Correspondent Banking (CAMS, ICA, or equivalent) is a plus.
Why join Genpact?

• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required