The Talent Acquisition Assistant Manager is responsible for creating the site's recruitment strategy utilizing a variety of outlets, while effectively attracting, vetting and presenting qualified candidates in consideration for direct Operations staffing needs that report up to the Site Leader.
Primary Responsibilities:
Partner with Corporate Talent Acquisition on policy, processes, initiatives and special projects
Provide training and development to Recruitment staff
Ensure compliance and support all Audit reports
Responsible for creating the recruiting strategy using a variety of outlets, such as job postings and social media, while effectively targeting the right kinds of candidates for the job
Effectively utilizes the Talent Acquisition toolkit to identify the best talent
Attend seminars, networking, and industry events in order to gather knowledge, as well as learning from hiring managers
Recommend creative new ways of sourcing talent
Develop and maintain recruiting networks and relationships with various colleges, career centers and talent pipelines
Investigate and determine employee needs
Develop a sustainable talent acquisition and hiring plans and strategies
Design, plan and execute employer branding activities
Encourage employees to be brand ambassadors
Plan employee referral programs
Use HRIS, Recruitment Marketing tools
perform analysis of hiring needs and provide employee hiring forecast
Design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests etc.)
Reviews employment applications and background check reports
Find bottlenecks in the recruiting process
Perform candidate and employee satisfaction evaluations and workshops
Plan procedures for improving the candidate experience
Suggest measures for improving employee retention
Use sourcing methods for hard-to-fill roles
Attend career and college fairs, and similar events
Determine HR and recruiting KPIs
Create and present KPI reports
Manage Vendors on agreements, invoices and negotiations
Pan India hiring exposure is preferred
Update on the market analysis in remuneration and benefits portion for all critical roles periodically
Minimum Qualifications:
Education Requirement:
o Bachelor's degree in human resources or related field, with Contact centre experience is preferred
Field Experience:
o Over all 10 years of experience in the recruitment field of which at least 6 years in International Voice Process based hiring, lateral hiring, tech support and Bulk hiring.
Other Qualifications:
o Must have in-depth knowledge of the industry in which they recruit; this may include having previously worked in the industry
o Excellent interpersonal and communication skills (spoken, written, and presentation) and be able to build relationships
o Prior experience working with ATS (applicant tracking systems)
o Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Outlook)
Required Skills:
Excellent analytical skills
Maintain a flexible schedule including working additional hours in order to meet tight deadlines
Ability to communicate with, support and maintain relationships with employees across all levels of the organization
Strong project and program management skills to include planning and execution
Ability to deal with competing priorities and to manage time appropriately
Ability to maintain an extremely high level of confidentiality
Ability to effectively work and collaborate with a diverse, international workforce in a global cultural environment
Excellent relationship management and influencing ability to gain support and commitment for shared projects
Ability to exercise extensive and independent judgment to plan work, review results and accomplish goals
Job Types: Full-time, Permanent
Pay: ₹700,000.00 - ₹900,000.00 per year
Benefits:
Health insurance
Provident Fund
Work Location: In person
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