Job Description

Job Title: Assistant Manager - Supply Chain IT Location: UniOps Bangalore ABOUT UNILEVER: Be part of the world\'s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life - giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you\'ll be surrounded by inspiring leaders and supportive peers. Among them, you\'ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we\'ll work to help you become a better you. ABOUT UNIOPS: Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit Background: At HUL, we aspire to be the number one choice for our customers. After winning the lighthouse award by World Economic Forum (WEF) and retaining our spot in exclusive \'Masters\' category in the 16th edition of Gartner Supply chain Top 25, we are not further upping our game by digitizing our warehouses across eco-systems. These next gen warehouses are designed in service our customers faster, with more reliability, all along with larger assortments. As part of this journey, we are building future fit ASRS systems, creating eco-systems to enable fulfilment centers for next day delivery and we are strengthening our core by digitizing our traditional warehouses. The digital pillar to scale this business model will be built on the synergies between core enterprise systems (SAP) and warehouse management system (WMS) systems allowing us to design an \'unconstrained\' platform for scaled production and service. All the warehouses will run on a highly modular cloud suite of tech products of which the warehouse management system (WMS) and warehouse controlling systems (WCS) which will be crucial components. In addition, to enable the business objectives, robotic automations with IOT enabled devices will play a crucial role. Additionally, the role requires partnering with the transportation and customer service organization to strengthen the end to end supply chain functions. Job Purpose: We are looking for an ambitious candidate who will work on supporting the end to end roll out of the program as well as setup a robust and resilient IT service for the larger operations. As part of the role the candidate will partner HUL\'s Supply Chain organization throughout project phase as well as in BAU phase to drive continuous improvement. As part of this role, the individual will get to work on next gen capabilities such as Automated storage and retrieval systems (ASRS), IoT based operations and implement industry 4.0 technologies. Being DevOps in nature, the role requires providing agile support to Operational Teams in terms of management of Samadhan warehouse management system : interface functionalities, gap identification and resolution. The role will be based in Bangalore, India but will have the opportunity to work with different teams and people located in various locations across India. JOB SUMMARY: BUSINESS PARTNERING: Engage with business teams within his/her area of responsibility to communicate, execute, deliverables which is lined up and scope the IT plan aligned with overall IT Scope. Align with Unilever standard operating practise in delivery of IT Services & scope of work. To work across Analyse, Design, Build, Test and Deploy phases with Agile framework on BAU enhancements and new initiatives To ensure system resilience and 95% resolution rate/day of reported L1 tickets To investigate, review and troubleshoot reported system issues under L1 Ensure all information in terms of Change/Enhancement Requests request are clearly documented, processed and executed in a timely manner To collaborate with multiple ETS functions to design and deliver solutions for deliver pillar\'s digital agenda To ensure high quality in across all project and BAU deliverables Drive product validation : Request and test new innovation across the system landscape To actively analyze system usage and issue trends to drive continuous improvement KEY REQUIREMENTS: Engineering Graduate (Comp/IT/EC) and 3 - 8 Years of experience. Strong analytical skills Deft knowledge of Azure, Google cloud and relevant cloud technologies Working knowledge of last mile delivery, WMS, OTM and SAP Functional knowledge of supply chain operations Ability to partner with multiple stakeholders to deliver strategic projects Excellent problem-solving skills to analyse business problems and design best solutions English fluency Expert in Microsoft Office (Advanced Excel) Knowledge of PL/SQL as well as Oracle Transport Management System knowledge, JIRA tool would be an advantage Ability to work in team Real Accountability and Responsibility, Bias for Action At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes use your energy to make the world a better place. As you work to make a real impact on the business and the world, we\'ll work to help you become a better you!

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