Job Description

Job Family Descriptor Shift: UK Shift Location: Chennai Role purpose: Providing technical support to RAN and Field Engineers for all on the day activities, 2G/3G/4G/5G integrations various upgrades of existing sites (capacity upgrades U9, L18, L21, L26 Tech Adds) 4G recommisioning and Support for Field Revisit under the INC resolution and surveys. Ensuring quality of completed activities is meeting expected standards calls performance checks (various counters in Cell Performance Monitor or Query Result Configuring RETs and TMAs) Foreign Lanaguage translator -Spanish Providing technical support to RAN and Field Engineers for all on the day activities, 2G/3G/4G/5G integrations various upgrades of existing sites (capacity upgrades U9, L18, L21, L26 Tech Adds) 4G recommisioning and Support for Field Revisit under the INC resolution and surveys. Ensuring quality of completed activities is meeting expected standards calls performance checks (various counters in Cell Performance Monitor or Query Result Configuring RETs and TMAs) Minimum qualification & experience Must have technical/professional qualifications: . Minimum of 4-7 years relevant experience in Telecommunications Engineering with experience in a managerial/supervisor Knowledge . Graduation in Telecommunications/ Electronics . Proficient in MS Office Suite . Foreign language translator - Spanish . Certification at Spanish B2 or C1 Level. . Strong knowledge of Spanish culture . Working Experience in Spanish translation projects to English . Responsible for translating process document to English & Spain . Translation from Spanish to English and vice versa . Proficient in reading, writing & speaking of Spanish & English Language Technical Competencies Core competencies, knowledge and experience . Performing remote configuration expansions as well as new site integrations on 2G, 3G , 4G & 5G Huawei/Ericson sites . Performing site parameter modifications . Generating nodeB scripts for IP migrations using CME . Defining external alarms for new integrations, alarm checks and troubleshooting . Unlocking sites for final integration. Verifying test call results, checking life traffic on site . Checking major KPI`s (CSSR, DCR, call attempts, cell availability, HO-drops, etc) while troubleshooting faults raised by customers . Performing remote configuration expansions as well as new site integrations on 2G, 3G, 4G & 5G for Huawei & Ericsson sites . Verifying functionality of transmission to site and troubleshooting if required. Transmission verifying and testing on BSC/RNC/nodeB/enodeB end via M2000 & Ericsson OSS as well as parameters checks on transmission nodes via Tellabs NMS and NSN Netviewer. . Experience in Unison ,ENM, U2020 and Cramer planning tool . Expeiernce /knowledge on below tool. Key Responsibilities Key Responsibilities: . Communication and synchronization between Back-office and Field Force assist troubleshooting of installation problems . Support to Field Force for External Alarms and Acceptance Test, RETs setup, tests, and calibration . Need to Perform Configuration/Performance and fault management . Daily Call test information delivery and Remote call test support to Field Force . Commissioning file and ret report delivery to Field Force for HOP information . Interference analysis validation for full site solution . Trigger and escalation operational/configuration/performance issues that might require support from other functional teams (Tx/Core provisioning) via INC Remedy Management and resolution . Audit on installation issues (identifying PIM issues, RTWP and External Interference, Support for Cross Feeder investigation) . Follow up of all INC tickets opened and supporting partners in the resolution . Providing support to RAN Engineers on any kind of script related issues, fixing configuration faults, Troubleshooting of Tx issues, and providing support on escalations to relevant teams . Take the necessary preventive and corrective measures to ensure agreed service availability after planned works. Perform second level troubleshooting processes, ensuring high quality and short service restoring time for RAN elements . Providing resource management support Implementing process and technology improvements to increase operational and organizational efficiency . Demonstrated ability to work with teams to develop their functional competencies through process improvements. . Follow industry\'s standards and best practices Ericsson Tools Ericsson BBU6630 / BBU6648 integration Swap activity / Carrier addition / sector addition RET configuration DUW / DUG / DUS RRU / AIR

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