Job Description

Responsibilities Sales & Business Development :

Achieve

daily, weekly, and monthly sales targets

as defined by the Business Manager Handle customer enquiries through

walk-ins, telephonic calls, emails, City PSAs, and Travel Agents

Initiate

telesales calls

for follow-ups and closure of bookings Identify new revenue opportunities and ensure repeat business Understand market trends and competition to refine sales strategies
Customer Service & Relationship Management

Provide customers with

complete and accurate details

of holiday products, pricing, and inclusions Maintain

minimum 95% customer satisfaction

throughout the sales and service journey Build and manage relationships with

City PSAs and Travel Agents

Handle customer escalations and resolve them in a timely manner

Process & Compliance :

Follow

Enquiry Management and Booking Processes

as per SOP Maintain required

grooming standards

as defined in the SOP manual Ensure

query turnaround time

is met as per company guidelines Coordinate with the service team for smooth

post-sale processes

Maintain

Daily Sales Reports

and enquiry databases for future follow-ups Send regular communications to customers regarding new offers Ensure timely collections and zero monetary loss due to cancellations Comply with company policies, systems, audit requirements, and due diligence norms Minimize business losses and organizational risk

Key Relationships Internal :

Business Leaders Business Managers / Stakeholders Team Members

External :

Clients Suppliers / Vendors Travel Agents & City PSAs
Job Type: Full-time

Pay: ₹500,000.00 - ₹600,000.00 per year

Application Question(s):

How many years of experience do you have in holiday package or travel sales? What is your current CTC and expected CTC? How soon can you join? (Immediate / 15 days / 30 days)
Work Location: In person