Job Description

Job Title : Asst. Manager - Sales Company: Abrao Group Location: Mumbai, Kandla & Chennai Experience: 8 - 10 years Qualification: Graduation / MBA - Shipping & Logistics, a distinct advantage Background : Liner / NVOCC CTC: Negotiable Reporting line: Branch Head Responsibility: Owner of respective target and KPI assigned by the HOD Sales and Marketing, Principal Marketing Team, Trade Manager and /or Pricing. Responsible for Customer Management, Market Intelligence, Product development and enhancement. : Oversee and drive the achievement of the target assigned Based on the commitment to the target, design and implement the action plan and activity to achieve the target Strengthen local and overseas networks Manage exports sales activities and functions Manage and coach the sales/CS team to support the target achievement Possess a sound understanding of the Seasonality, cargo flow and Trade balance in the assigned area Co-ordination with other Depts. viz. Operations, to confirm necessary service deliverable to the customers is achieved & Finance for Overdue Outstanding etc. Work and coordinate with entire sales team to improve the lifting, revenue items, collection ratio and all kinds of target assigned Provide the right cargo forecast to concerning parties in order to get the right support and result Effective target customers development aiming to achieve the KPI lifting Maximize revenue negotiations and collections by dealing with the customer directly Effective target customer preparation and customer pool management and development. Including existing, potential, lost customer management Customer relationship management and ownership. Regular review of Sales visit record, customer demand, support record, and concerning customer detail Act as the window to work on necessary interaction with customer including but not limited to - Long stay, overdue payment collection, claim and other related function Customer experience enhancement. Customer service improvement Coordinate with partners or competitors to enhance the understanding and improve the product design Propose new revenue items, ancillary charges adjustment and concerning items collection mechanism enhancement to help improve the revenue Market intelligence collection and information integration for necessary study and survey About Abrao Group: https://www.abraogroup.com/

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