Mukand Limited, a Bajaj group company is a leading manufacturer of specialty steel long products and heavy machinery in India, with a turnover of over Rs 5,000 Crore. Incorporated in the year 1937, the company has two divisions namely Steel and Industrial Machinery. The Steel division manufactures specialty steel long products in the form of Wire Rods, Bars, Wires and Bright Bars that feed into the automobile and engineering industries. The Industrial Machinery Division designs, manufactures, assembles and commissions heavy-duty cranes, bulk material handling equipment, process plant machinery and turnkey projects. Mukand produces Alloy Steel from its facility in Hospet, Karnataka and Stainless Steel from its facility in Thane, Maharashtra.
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Roles and Responsibilities:
Provide support in sending responses and preparing quotations for direct and indirect enquiries
Provide detailed commercial offers, including price, payment terms, quantity, delivery terms, and scheduling
Communicate constantly with customers to give periodic order status updates
Engage with customers in case of issues/complaints to resolve them within timelines and escalate any major issues internally
Gather customer feedback and highlight improvement areas internally
Coordinate with Manufacturing teams on feasibility reviews and risk analyses for new products/revised specifications
Coordinate with internal teams, including manufacturing, quality and planning to ensure completion of orders within required timelines
Conduct planning and monitoring of dispatches and book debts
Release sale orders in SAP according to customer schedules
Issue delivery order, check invoicing and release invoice to customer, monitor incoming payments, including advance payment or after dispatch
Collate data and prepare MIS reports, and maintain the required export documentation
Coordinate with transporters and internal teams to ensure the availability of appropriate containers for material
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Position Requirements:
* Bachelor's degree in Engineering or equivalent is required with minimum 5+ years of experience with experience in marketing and sales, in steel manufacturing industry.
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