Job Description

KEY RESPONSIBILITIES:

• Drive the end-to-end onboarding and activation of new Group Credit Life (GCL) partners-including NBFCs, Banks, FinTechs, and other lending institutions.

• Coordinating cross-functional activities, managing internal and external stakeholders, ensuring regulatory and operational readiness, and achieving timely, error-free go-live.

• External stakeholder Management

• Single point of contact for the Project Management Team for New Partner onboarding.
• Resolve queries pertaining to processes within the stipulated time
• Follow up on completion of Documentation for Commercials, Agreements & other compliance related documents etc.
• Align on COI distribution standards, SFTP folder access, issuance modalities, and SLAs.

• Internal stakeholder management

• Coordinate and align deliverables across Operations, Technology, Product, Legal, Compliance, Underwriting, Risk, and Finance functions.
• Document and distribute meeting minutes, action trackers, dependency logs, and risk registers.
• Ensure alignment of policy, underwriting guidelines, and data/IT controls with regulatory requirements
• Enable Ops readiness through SOPs, capability building, and BAU transition
• Drive and implement new initiatives by working closely with the Channel Head
• Liaise with Compliance, Audit, Legal, Operations, Finance, MIS, Marketing, Actuaries and other functions for timely resolution of queries and issues
• Support in preparation of Mgt/Field presentations

Measure of Success:

• Consistency, Accuracy & TAT adherence as per the activity
• Work as per Projects and initiative timelines
• Process improvements
• Quality of Reports conceptualized under Performance framework

MINIMUM/SPECIFIC EXPERIENCE

• 1-2 years of total experience
• MBA / Graduate
• Excellent Verbal and articulation skills
• Understanding of IT tools/automation techniques

KEY RESPONSIBILITIES:

• Drive the end-to-end onboarding and activation of new Group Credit Life (GCL) partners-including NBFCs, Banks, FinTechs, and other lending institutions.

• Coordinating cross-functional activities, managing internal and external stakeholders, ensuring regulatory and operational readiness, and achieving timely, error-free go-live.

• External stakeholder Management

• Single point of contact for the Project Management Team for New Partner onboarding.
• Resolve queries pertaining to processes within the stipulated time
• Follow up on completion of Documentation for Commercials, Agreements & other compliance related documents etc.
• Align on COI distribution standards, SFTP folder access, issuance modalities, and SLAs.

• Internal stakeholder management

• Coordinate and align deliverables across Operations, Technology, Product, Legal, Compliance, Underwriting, Risk, and Finance functions.
• Document and distribute meeting minutes, action trackers, dependency logs, and risk registers.
• Ensure alignment of policy, underwriting guidelines, and data/IT controls with regulatory requirements
• Enable Ops readiness through SOPs, capability building, and BAU transition
• Drive and implement new initiatives by working closely with the Channel Head
• Liaise with Compliance, Audit, Legal, Operations, Finance, MIS, Marketing, Actuaries and other functions for timely resolution of queries and issues
• Support in preparation of Mgt/Field presentations

Measure of Success:

• Consistency, Accuracy & TAT adherence as per the activity
• Work as per Projects and initiative timelines
• Process improvements
• Quality of Reports conceptualized under Performance framework

MINIMUM/SPECIFIC EXPERIENCE

• 1-2 years of total experience
• MBA / Graduate
• Excellent Verbal and articulation skills
• Understanding of IT tools/automation techniques

Skills Required