At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI
, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that delivers
lasting
value for leading enterprises
globally.
Through our
deep business knowledge, operational excellence, and
cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation
,
our teams
implement
data, technology, and AI
to
create tomorrow, today.
Get to know us at
genpact.com
and on
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,
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,
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, and
Facebook
.
Inviting applications for the role of
Assistant Manager - Pricing & Promotions /
I
n
voice to Cash
!
In this role you have Order to Cash and Consumer Packaged Goods experience
.
You are managing a team of analysts,
demonstrating
ownership of responsibilities, self-reliance, resourcefulness, and a proactive approach to assist analysts perform efficient and
accurate
post audits of closed and written off deductions,
identifying
opportunities for recovery of invalid deductions, which will contribute to the organization's revenue growth
.
You will
be responsible
for
overseeing
your team's daily
activities and
providing
guidance to ensure efficient and
accurate
deduction resolution
.
Additionally,
you will support the senior leadership team
with
client presentations and
provide
input
on how to expand our scope.
Responsibilities
Manage the team's daily activities to
identify
and convert new recovery opportunities through historical customer behaviors on invalid deductions following SOPs, deduction reason coding, and trends.
Provide guidance to the team to
leverage
appropriate advanced
and sophisticated methods and approaches to cleanse, synthesize,
visualize
and investigate data as
appropriate to
deliver analytical recommendations aligned with the business
need
.
Identify
a consistent pipeline of opportunities to meet client goals.
Identify
and drive process improvements by sharing Leakage Prevention insights with your supervisor to implement changes that reduce deductions.
Continually develop and train your team to
establish
a bench of knowledgeable resources.
Engage
supervisor and client as
required
to resolve complex issues.
Special projects as needed, providing
support
and collaborating with the senior management team.
Support the senior leadership team on client presentations and
provide
input
on how to expand our scope.
Pricing & Promotions:
Knowledgeable on the Price Change and Trade Promotions process to
assist
the team with validating deductions within
timeline
.
Work with the team to be able to
identify
leakages at each stage in
value
chain and work with stakeholders to
correct
.
Supply Chain:
Knowledgeable on Order Management,
Logistics
and other
non-trade
deductions process to
assist
the team with validating deductions within
timeline
.
Work with the team to be able to
identify
invalid deductions by reviewing discrepancies with Bill of Lading (BOL) and Proof of Delivery (POD) from multiple
customers
warehouses and
carriers
.
Minimum Qualifications
B Tech or Graduate/ Post Graduate degree in Accounting, Finance, Economics, or similar field.
Relevant years of
experience in Order to Cash and AR domain
.
Strong analytical skills and ability to work with complex data.
Excellent attention to detail and problem-solving abilities.
Required Skills:
Demonstrates ownership of responsibilities, self-reliance, resourcefulness, a proactive approach, is a mentor to team members, and effectively manages a team.
Strong interpersonal skills, with the ability to be both collaborative and inclusive within a team environment.
Proficient in Microsoft Office - Excel, PowerPoint, and Word.
Strong communication
skills with
ability
to express ideas and recommendations clearly and succinctly.
Ability to multi-task and prioritize items with specific time constraints.
Ability to adapt to
business
' changing needs.
Client focused mindset with proven ability to respond quickly to internal and external client requests.
Pricing & Promotions:
In depth knowledge of Trade Promotions, Pricing, Invoice to Cash processes - Collections, Cash applications in CPG, Health Care,
or
food industry.
Supply Chain:
In-depth
knowledge of all non-trade deductions such as shortages, damaged deliveries, Invoice errors etc., and Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry.
Desirable Skills:
Proficient in ERP systems (SAP)
Hands on experience in Python, Power BI/ Tableau, and SQL will be an added advantage.
Excellent communication/ interpersonal skills.
Attitude and Aptitude:
Exhibits adaptability, integrity, respect, and teamwork.
Proactive, detail oriented, approaches
work
with a commitment to quality, and problem-solving skills.
Exhibits leadership traits
.
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.