Job Description

Responsibilities & Key Deliverables

Basic Knowledge of Vehicle / Engine manufacturing Process and its systems. Responsible for ensuring customer centricity by responding to various product complaints and taking corrective and preventive actions. Smooth launching of defect free products. To resolve the customer complaint at minimum possible time achieved by field, in order to attain good customer satisfaction. To find out cost effective solution for the field concerns. To create a conducive environment for safe and engaged working. Stand ardization: Recommend and Implement stand ardized elements through detailed analysis for productivity improvement and cost control. Release the engineering change notice. Implement design changes. Monitoring progress of concern resolution. updating engineering Documents and Stand ards. Ensuring control of engineering documents. Preparation of BOM, DFMEA, DVP before the release of design. Measurement system knowledge. Data processing Knowledge - ability to extrapolate and predict the failures. Horizontal deployments, Cross learnings in all plants. Root cause analysis and action planning for field issues. Concern based supplier audits

Preferred Industries

Manufacturing

Education Qualification

Bachelor of Engineering; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Production; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Production; Bachelors of Technology

General Experience

Diploma - Mech/Production/Automobile - 10 to 12 yrs.BE. - Mech/Production/Automobile- 5-8 yrs

Critical Experience

System Generated Core Skills

Analytical Thinking
Communication Skills
Customer Support
Product Knowledge -Vehicle System
Product Knowledge - Engine System
Failure Mode and Effects Analysis (FMEA)
Interpersonal Skills
ISO TS 16949 - Quality Management
Quality Management
Negotiation
Presentation Skills
Process Knowledge - Manufacturing
Customer Experience
Customer Analysis
Customer Centricity
Product Complaints
Customer Complaints Management
Customer Satisfaction
Cost Optimization
Process Standardization
Productivity Improvement
Cost Control
Change Management
Progress Monitoring
Bill of Materials (BOM)
Design Failure Mode and Effects Analysis (DFMEA)
Design Verification Plan (DVP)
Root Cause Analysis
Auditing

System Generated Secondary Skills

Job Segment:

Engineer, Engineering