Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



About JLL

For over 200 years, JLL (NYSE:

JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com

What this job requires:

Hands-on experience managing UK Payroll and related activities

High proficiency in Payroll processes with ability to resolve complex queries between Tier 2-3

Understanding of UK labour laws, tax regulations, and compliance requirements

Handle errors/escalations from process partners, HRs and provide RCA plan to Team/Process Lead

Review, Analyse, and Escalate complex queries to appropriate owners (inside or outside of HR)

Update and/or Review SOP's and process-maps on a regular basis based on new inputs/changes/updates and work with content owners to ensure documents are up to date

Own Quality Check process on the Key/Critical HR transactions processed by team as defined in the Quality framework

Adherence to agreed KPIs, KRAs, SLAs and customer service standards

Managing stakeholder calls with the UK process owners/partners on a regular basis and ensures required documentation

Ability to challenge the status quo and implement process improvements to enhance the end user and people partner experience.

Co-ordination with Payroll vendors/local HR's/Finance/Team for Payroll and managing payroll activities as per the defined calendar/timelines.

Manage group of UK payroll members, process training/team trainings which includes new hire sessions, knowledge transfer sessions, process update sessions

What this job involves:

Payroll Administration:

Lead end-to-end payroll processes, including complex data entry, calculations, and deductions for multiple states and jurisdictions

Ensure strict adherence to UK tax requirements

Oversee validation of payroll data for accuracy, completeness, and regulatory compliance

Serve as primary liaison with HR, Finance, and Legal teams to resolve complex payroll-related issues and discrepancies

Provide expert-level resolution for escalated employee payroll inquiries within established timeframes

Develop and maintain key performance indicators for UK payroll operations

Opportunities for streamlining payroll processes, improving efficiency, and enhancing data integrity.

Drive system enhancements and upgrades, providing input on payroll system requirements.

Qualifications:

Bachelor's degree in accounting, Finance, or related field preferred.

Minimum of 7-8 years of progressive experience in payroll processing, with demonstrated expertise in UK payroll administration.

Proficiency in payroll software and systems is desirable.

Excellent analytical skills with a high attention to detail.

Ability to maintain confidentiality of sensitive payroll information.

Strong communication and interpersonal skills.

Ability to work in a fast-paced environment with constant/tight deadlines.

Knowledge on MS Office Suite skills (Word, Excel, Outlook) with good command on Excel, PowerPoint, and Word.

UK Payroll certification will be desirable.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.