SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.
SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.
Join us to shape the future of digital payment in India and unlock your full potential.
What's in it for YOU
SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
Dynamic, Inclusive and Diverse team culture
Gender Neutral Policy
Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
Commitment to the overall development of an employee through comprehensive learning & development framework
Role Purpose
Provisioning & payments for overall sales (Retail & Banking).
Role Accountability
Prepare Overall Sales Cost projections & provisioning for Open Market; respond to all queries and discussion points with internal stakeholder
Manage wing to wing Cobrand & Digital Partner Provisions & invoice processing; address query from cross functional stake holders like Sales, Sourcing , Finance & Tax, audit and compliance teams
Publish monthly dashboard on partner payouts under various categories like their Spends shares, Rewards redemption, Card value proposition & Voucher cost
Validation of all invoices received through RMs / mails and ensure all payouts are done as per agreements, manage Sales collateral costs impacting COA like NFTE Uniform, Seasonal costs etc.
Drive payments processing for new Sales partners like Hyperverge for VKYC; NESL for E-sign etc. and perform payment reconciliations
Prepare collaterals for Sales (Application Forms, Standees, Posters etc.) in liaison with the external agency and ensure timely delivery to front-end Sales
Partner with Enterprise risk on vendor assessments for Sales vendors and with Tax team on all GST reconciliation for Sales partners/ vendors
Ensure offer fulfillment through various communication channels for corporate (SMS, Emailer, website and social media Platform); draft content & get it approved by the brand , Legal & Compliance team .
Liaison with Finance, Tax team, sourcing team, Audit Team, Compliance Teams for New Vendor/clients onboarding.
Measures of Success
TAT Adherence for all the metrics
Timely and Effective communication of offers
Zero high risk defect in All audit reports
Delivery of collaterals to Sales within defined timelines
Cost provision with 98% accuracy
Stakeholder management & Positive VOC >= 80%
Technical Skills / Experience / Certifications
Understanding of business KPIs
Understanding of accounting, Tax and cost management
Dashboard & MIS creation skills
Understanding of credit card business, its levers and its operation
Competencies critical to the role
Stakeholder Management
Problem Solving
Qualification
Graduate from any discipline
Preferred Industry
FSI
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