Job Description

Company Description

Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.


Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.

We are seeking a dynamic and customer-focused Assistant Manager for our outlet in Udaipur, India. As an integral part of our food and beverage team, you will play a crucial role in ensuring efficient operations and delivering exceptional customer experiences.

Oversee daily operations of the outlet, ensuring high standards of food quality, service, and cleanliness Assist in managing and motivating the team to achieve performance goals and maintain customer satisfaction Collaborate with the Manager to develop and implement strategies for improving service and increasing revenue Monitor inventory levels, place orders, and manage stock to minimize waste and control costs Ensure compliance with food safety regulations and maintain proper hygiene standards Handle customer inquiries, feedback, and complaints promptly and professionally Assist in creating staff schedules and managing labor costs Conduct regular staff training sessions to improve product knowledge and service skills Participate in menu planning and pricing strategies Analyze sales data and prepare reports for upper management Maintain a safe and organized work environment for staff and customers

Qualifications

Minimum of 2 years of relevant experience in a food and beverage outlet Prior experience as a supervisor in a similar setting Strong knowledge of a variety of beverages and food service operations Excellent leadership and team management skills Outstanding customer service skills with a focus on creating positive guest experiences Proficiency in using point-of-sale systems, preferably Micros Thorough understanding of food safety regulations and hygiene standards Ability to work in a fast-paced, high-pressure environment Strong problem-solving and decision-making skills Excellent communication and interpersonal skills Proficiency in English; knowledge of local languages is a plus Flexibility to work various shifts, including weekends and holidays Bachelor's degree in Hospitality Management or related field preferred

Additional Information

An opportunity to be with world's preferred hospitality company Captivating and rewarding experience working alongside passionate professionals Range of exclusive Heartist's Benefits * Develop your talent through learning programs by Academy Accor.