Job Description

We are seeking a dynamic and customer-focused Assistant Manager for our outlet in Visakhapatnam, India. This role offers an exciting opportunity to join our team and contribute to the success of our retail operations.

• Assist the Store Manager in overseeing daily operations and ensuring smooth functioning of the outlet
• Lead and motivate a team of sales associates to achieve sales targets and maintain high customer satisfaction
• Manage inventory, including stock replenishment, organization, and loss prevention
• Operate and maintain Point of Sale (POS) systems, ensuring accurate transactions and reporting
• Handle customer inquiries, resolve complaints, and provide exceptional customer service
• Implement and maintain visual merchandising standards to enhance the shopping experience
• Assist in creating and managing budgets, financial reports, and sales forecasts
• Ensure compliance with company policies, procedures, and safety regulations
• Train and develop team members to improve their skills and performance
• Step in for the Store Manager when necessary, assuming full responsibility for store operations

Qualifications

• 2-3 years of experience in retail or hospitality management, preferably in a supervisory role
• Proven track record of leading teams and driving sales performance
• Strong customer service skills with the ability to handle difficult situations professionally
• Proficiency in inventory management and loss prevention techniques
• Experience with Point of Sale (POS) systems and cash handling procedures
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office suite, particularly Excel for budgeting and reporting
• Bachelor's degree in Business Administration, Retail Management, or related field preferred
• Flexibility to work weekends, holidays, and extended hours as needed
• Physical ability to stand for long periods and lift up to 25 pounds

Skills Required