Job Description

Company Description

"Why work for Accor?



We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"





Plan for outlet budget and review forecast on revenue and expenditure on monthly basic Analyze and submit month-end reports and identify deviation from business plan goals Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget

Outlet Operation

Conduct departmental daily briefings to ensure that all pertinent information is well received by team members


Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards


Build a good relationship with guests or regular patrons. Try to remember individual patron's names and their preferences to extend a personalized service


Handle guests' complaints and comments tactfully and efficiently


Handle all administration work pertaining to cashier/bar operation requirement and company's policies


Maintain department communication logbook and updated notice board


Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests


Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations


Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features


Ensure that health, safety and security procedures are in place in the outlet


Attend all briefings, meetings and trainings as assigned by management


Perform proper handover and communication to the next shift


Assist other food & beverage outlets with their operations during peak times or when required


Qualifications

Secondary / High school education Additional certification(s) in Food & Beverage will be an advantage Good reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage


Additional Information

WHAT IS IN IT FOR YOU:

Come As You Are Work With Purpose Grow, Learn and Enjoy * Explore Limitless Possibilities