Job Description

? Core Skills

Business Operations Knowledge - understanding day-to-day business activities, SOPs, and operational standards.

Reporting & Documentation - proficiency in preparing MIS reports, tracking performance metrics, and maintaining structured records.

Analytical Skills - ability to interpret data, identify gaps, and recommend improvements.

? Communication & Coordination

Strong Communication Skills - fluent in English and local language (Malayalam), both written and verbal.

Interpersonal Skills - ability to build relationships with franchise partners, staff, and vendors.

Conflict Resolution - tactfully handling franchise/team member concerns or escalations.

Presentation Skills - presenting reports and updates to management in a clear, concise manner.

? Technical Skills

MS Office Proficiency - especially Excel (for reports, dashboards).

Email & Documentation Handling - drafting professional communication and maintaining structured records.

Basic Accounting/Finance Understanding - handling royalty tracking, payments, and outstanding monitoring.

? Organizational Skills

Multi-tasking - managing multiple outlets, partners, and reports simultaneously.

Attention to Detail - ensuring accurate reporting and proper documentation.

Time Management - prioritizing tasks and meeting reporting deadlines.

? Personality Traits

Proactive & Self-driven - takes initiative rather than waiting for instructions.

Problem-Solving Attitude - solutions-oriented when challenges arise.

Confidentiality & Integrity - handling sensitive business information responsibly.

Adaptability - able to work with diverse franchise partners and operational setups.

Female candidates from Thrissur, having 3-6 year's experience in:

Franchise Operations

Worked in a franchise-driven business (beauty & wellness, retail, F&B, education, or service sector).

Business / Operations Coordination

Experience in managing multiple outlets/branches.

Exposure to handling daily operations, staff coordination, and SOP implementation.

Customer-facing Businesses

Retail chains (like fashion, electronics, lifestyle).

Quick-service restaurants (QSRs like KFC, Domino's, Cafe Coffee Day).

Wellness & salon industry (Lakme, Enrich, Toni & Guy, etc.).

Reporting & Documentation Roles

MIS executives or operations executives who handled data reporting, audits, and documentation.

Exposure to Excel dashboards, data analysis, and performance tracking.

Salary: 20,000/- to 35,000/- + Benefits

Apply with Latest Photo and Brief CV to

opsmgr.kl@naturals.in

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?35,000.00 per month

Work Location: In person