Job Description

Role Overview

We are hiring

Assistant Managers - Operations

for an

outbound sales process

. This is a team-handling and delivery role where you will be responsible for driving performance, quality, and daily operations.

Key Responsibilities

Manage and supervise a team of outbound sales executives Monitor daily call performance, conversions, and targets Coach, train, and motivate the team to achieve sales KPIs Handle escalations and ensure customer experience standards Coordinate with QA, Training, and Management Maintain productivity, discipline, and reporting
Job Type: Full-time

Pay: ₹500,000.00 - ₹650,000.00 per year

Benefits:

Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Koramangala, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Assistant Manager BPO: 1 year (Required)
Shift availability:

Day Shift (Required)
Willingness to travel:

100% (Required)
Work Location: In person