Job Description

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Position Title
Assistant Manager - Payment Administration
Function, Responsibility Level
Operations Accounting
Reports to
Manager - Operations
Location
Noida (Center 59) / India
Span of Control
2-5 Associates/ Sr Associates
Position Type
Permanent
Basic Function

• Managing Vendor Invoice processing
• Liaison with Vendor
• Monitor & reconcile unclaimed property accounts.
• Conducting Quality Checks
• Master Data Maintenance
• Travel & Expense

Essential Functions
The primary responsibilities of this role include

• Knowledge & deep understanding of P2P cycle
• End to end invoice review before releasing payment to vendor
• Perform year end 1099 tax reporting as per process guideline
• Filing state reports & remits unclaimed property in accordance with state rules, guidelines & best practices.
• Prepares & coordinates printing and mailing of due diligence notices and help onshore posting of required advertisement.
• Track aged items, perform follow-ups with business, internal stakeholders & suppliers
• Collaborating with internal teams, stakeholder and supplier for any dispute.
• To ensure adherence to published procedures and timescales.
• Analyze and research all discrepancies/ open items and resolve any queries relating to invoices/ payments/ vendor setups & provide back-ups for all discrepancies
• Ensure that the assigned targets are met in accordance with SLA and Internal standards.
• Ensure adherence to established attendance schedules

Performance Parameters

• Process performance as per agreed KPIs
• Attendance & schedule adherence
• Team objectives

Primary Interactions
Internal

• Manager/Sr. Manager for the purpose of settling issues left unresolved
• Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions
• QCA for the purpose of associate performance feedback and audit in order to update the training curriculum

External

• Onshore stakeholders to review the performance and business improvement initiatives
• Onshore trainers, SMEs and Operations for the purpose of developing and updating training curriculum, provide feedback on training and discussing specific action plans
• Escalation teams at the client end for the purpose of seeking clarifications & answering queries

Work Experience & Other Requirements

• Commerce Graduate with at least 4+ years of experience (Industry+ BPO)
• 3+ years prior experience of working in AP Payment with exposure to month close activities
• Fundamental knowledge of end to end P2P cycle must be strong
• Good knowledge of Purchase Orders
• Good knowledge of PO and Non PO invoices processing
• Good Knowledge of AP Payment Processing, includes payment proposal, payment run & payment modes
• Good knowledge of daily, weekly & monthly reporting
• Experience or exposure of Payment QC process is preferred
• Good communication and analytical skills
• Good Computer navigation and advanced excel skills
• Comprehension skills should be able to read, interpret business documents
• Good communication & business writing skills. Ability to liaison with multiple departments

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