Job Description

:



Position Title, Responsibility Level

Program Analyst (B1)

Function

Global Products and Platforms

Reports to

Sr. Manager

Permanent/ Temporary

Permanent

Span of Control

None

Location

Noida, Center 59

EXL\'s Global Products and Platforms organization is an exciting and dynamic software solutions group focused on building EXL\'s Insurance Product and related industry solutions. We emphasize innovation, world-class delivery, working in tandem with legacy and leading technologies and thinking as a competitive advantage in our markets.

The position will operate for one of the P&C Insurance product and working closely with the development team. The position requires in-depth involvement in Project planning, scheduling and end to end project as well as coordinating work of development team. Mentoring and building team for high quality deliverables and performing to match the strategy and demands of the programs is also an important role to perform. This position will require use of good technical expertise in Microsoft stack and AWS.

Responsibilities

Basic Function

• Write code, unit test cases and algorithms to implement business requirements
• Work with Onshore development team on the design, implementation, and support of applications
• Work with team to analyze potential new functionality and help define requirements
• Work with Onshore and Onsite operations teams to help propose technical solutions to process issues
• Technical & Application related Production Support
• Review of work done by development team members
• Review and Enhance processes, coding standards and documents
• Adherence to the established best practices, coding standards and conventions
• Manage to deliver / lead software development project / modules / sub-modules of moderate size within defined scope, timeline and high quality
• Drive project to document the application knowledge with help of team

Essential Functions

• Programming experience in a multi-tier environment
• Develop detailed technical designs as assigned, based on requirements and/or functional designs
• Produce software components, interfaces, classes, functions, web-pages, etc., as necessary in order to faithfully implement designs, as assigned
• Create complete and accurate documentation, both within the code being created, and externally as input to the documentation team, or in the form of technical white-papers or other publications
• Test and debug software to ensure correct behavior, including unit- and regression-test production and maintenance, where appropriate
• Complete assigned software projects on time.
• Mentor junior staff members
• Adhere with all policies and procedures applicable to the position, department, division and larger organization

Primary Interactions

• Onshore and Offshore Product Teams
• Platform Business Team and Technology Team
• Senior Leadership of EXL, Global Technology and Business
• Delivery and Support teams within EXL
• Internal & External Auditors/ISG/BCP personnel

Skills

Technical Skills

• Detailed knowledge of C#, .Net Core, Web API, Angular (2 or above) and Entity Framework
• Detailed knowledge about SQL Server, JavaScript, jQuery
• Knowledge about version control tool like TFS/GIT
• Must have exceptional written and verbal interpersonal communication, negotiation, and presentation skills; skilled in facilitating effective discussion and meetings
• Ensure all quality measures are in place and followed regularly
• Drive teams towards faster and smoother project delivery
• Ensure project delivery and milestones are met as per schedule
• Ability to identify interdependencies, ambiguities within project teams timely and facilitate effective project delivery
• Ability to interact effectively with various stakeholders

Process Specific Skills

• Detailed understanding of Agile and Waterfall project management methodology
• Insurance knowledge is preferred (P&C)

Soft skills (Required)

• Excellent verbal and written communication
• Strong analytical skills
• Good team player and mentor

Working Hours

• 9 Hours window between 9 AM and 10 PM IST or based on business needs

Education Requirements

• BS/BE/MCA graduate

Work Experience Requirements

• 3 to 6 years in various roles associated to software coding, maintenance & support and technical documentation

Acknowledgement (acknowledge that the information contained in this document is factual and complete)



Candidate Supervisor/Manager Date

EXL Service