Job Description

Position Title Order to Cash Lead Function, Responsibility Level Operations, Assistant Manager Reports to Operations Manager Location Noida, India Span of Control N.A Position Type Permanent Essential Functions Maintain contractual Billing/ pricing information Prepare customer bills / invoices Approve customer bills / invoices Handle Inquiries, provide necessary documentation and address complaints from customers regarding invoices Send customer statements and reminders for payments by email Ensure account receivable and customer records are always up-to-date and accurately reflect invoices, payments, balances, customer information etc. Deposit non-lockbox payments into bank and provide details to vendor Record non-lockbox payment receipt Apply Cash and credit card payments to customer accounts and invoices. (segregation of billing and cash duties) Escalate unapplied Cash to the AR manager Review unapplied Cash and provide instructions to Vendor Perform customer credit checks and monitor credit limits Assist with month end closing, including AR reconciliations, accruals, revenue cut-off testing, etc. To work under minimum supervision and to comply with established procedures or as directed by Manager Adaptable to learn new document type, process, concept and skills Good Interpersonal Skills and Email Communication to communicate with Sales & other internal teams Ensure adherence to process guidelines as per agreed quality standard on all SOPs Having team handling experience Conducted one-o-ones with team members Motivating team & sharing feedback Helping/supporting team in typical queries in billing Make sure to achieve SLAs by reviewing team\'s work to maintain quality Performance parameters Attendance & Schedule Adherence Timeliness & Accuracy Process Specific Skills Excellent Knowledge of MS office Good Analytical skills Basic Accounting Skills Soft skills Quick Learner Excellent communication skills in English (written & spoken both) Self-disciplined and result oriented Able to support & manage the team Education Requirements Graduate in Finance Work Experience Requirements 4 to 7 years

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